Question 1

What is SAM-PA?

Accepted Answer

SAM-PA is a WhatsApp reminder buddy for daily life. Start by texting or voice-noting a reminder like "call Mom at 5pm", "medicine daily at 9am", or "Dad birthday 10 July". You can also use the same chat for lists, tasks, notes, documents, expenses, and more. No app download needed.

Question 2

How do I start using SAM-PA?

Accepted Answer

Just Tell SAM a reminder on WhatsApp, for example "Remind me to drink water in 1 hour". SAM-PA will set it up and show you what else you can do next. You can also send "Hi" if you want an introduction first.

Question 3

Do I need to download an app?

Accepted Answer

No! SAM-PA works entirely through WhatsApp, which you probably already have on your phone. There's no app to download, no account to create, and no new passwords to remember.

Question 4

What languages does SAM-PA support?

Accepted Answer

SAM-PA supports 25+ world languages for both text and voice messages, and more are coming! Try yours — it might already be there. You can switch languages at any time by telling SAM-PA your preference.

Question 5

What can SAM-PA do?

Accepted Answer

SAM-PA is built around reminders first: one-time reminders, repeating reminders, birthdays, bills, medicine reminders, and optional call alerts when you allow calls. It also supports tasks, lists, notes, documents/OCR, expenses, search, daily summaries, and Google Calendar.

Question 6

How do reminders work?

Accepted Answer

Simply tell SAM-PA when you want to be reminded and about what. For example: "Remind me to call Mom tomorrow at 10am", "Remind me every Monday at 9am to submit the weekly report", or "Dad birthday 10 July". SAM-PA sends a WhatsApp message at the specified time. Reminder calls and wake-up calls are optional and require call permission.

Question 7

Can SAM-PA understand voice notes?

Accepted Answer

Yes! SAM-PA can transcribe and understand voice notes in 25+ languages. Just record a voice note with your task, idea, or reminder, and SAM-PA will process it automatically. It can even handle mixed language voice notes. Try yours — it might already be supported!

Question 8

What is the Daily Digest?

Accepted Answer

The Daily Digest is an optional morning summary you can enable. It can include your tasks for the day, upcoming reminders, recent ideas you captured, and a short motivational message. You can customize when you receive it or turn it off in your settings.

Question 9

Can I search my old messages and data?

Accepted Answer

Yes! Just type "search" followed by what you're looking for. For example: "search doctor appointment" or "find notes about project X". SAM-PA will search across all your tasks, ideas, reminders, and documents.

Question 10

How do I get SAM for free?

Accepted Answer

You can try SAM free with 10 messages — no invite needed! For free access for life (30 messages, 5 audio, 3 images/docs per month), get an invitation code from an existing SAM user. No code? Subscribe to any paid plan to start immediately.

Question 11

How does the referral program work?

Accepted Answer

After joining, Just Tell SAM "refer" or "invite" to get your unique invite code. You get 5 invitations per week (resets every Monday). When friends join and become active (use SAM for 3 days or send 10+ messages), you earn free Pro upgrades: 5 friends = 1 month Pro, 10 friends = 2 months Pro, 25 friends = 5 months Pro. No limit on earning! Your friend gets free access to SAM for life.

Question 12

How do I check my referral status?

Accepted Answer

Just Tell SAM "refer", "referral", or "my referral" to see your current referral stats - including your unique code, number of successful referrals, and how many free Pro months you've earned.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, UPI, and net banking for Indian customers. International customers can pay via credit/debit cards. All payments are processed securely.

Question 14

How do upgrades, downgrades, and cancellations work?

Accepted Answer

Upgrade: Takes effect immediately. You only pay the prorated difference for the remaining days. Downgrade: Takes effect at the start of your next billing cycle. You keep current features until then. Cancel: Cancels at end of billing cycle. Full access until then, no further charges. Just Tell SAM "change plan", "downgrade", or "cancel subscription" on WhatsApp.

Question 15

Is my data secure with SAM-PA?

Accepted Answer

Yes! All your data is encrypted both in transit and at rest using industry-standard AES-256 encryption. We use trusted cloud providers with SOC 2 compliance. Your data stays private and is never shared with or sold to third parties.

Question 16

Can SAM-PA read my other WhatsApp messages?

Accepted Answer

No. SAM-PA can only see and process messages that you send directly to SAM's WhatsApp number (+91 78599 15091). We cannot access your other WhatsApp conversations, contacts, or any other data on your phone.

Question 17

How can I delete my data?

Accepted Answer

You can delete your data at any time by messaging SAM-PA with "DELETE ALL DATA". This will permanently remove all your tasks, reminders, ideas, documents, and personal information from our systems. You can also contact us at justtellsam@myultralabs.com.

Question 18

Can I export my data?

Accepted Answer

Yes! Pro and Business users can export all their data at any time. Just Tell SAM "EXPORT MY DATA" and you'll receive a file with all your tasks, reminders, ideas, and documents.

Question 19

SAM-PA is not responding to my messages

Accepted Answer

First, make sure you're messaging the correct WhatsApp number. If you are, try sending a simple "Hi" message. If SAM-PA still doesn't respond, there might be a temporary service issue. Please wait a few minutes and try again, or contact us at justtellsam@myultralabs.com.

Question 20

My reminder didn't arrive on time

Accepted Answer

Reminders are sent via WhatsApp, which depends on your internet connection. Make sure you have a stable connection at the time of the reminder. Also, check that you haven't muted notifications from SAM-PA. If the issue persists, contact our support team.

Question 21

SAM-PA misunderstood my message

Accepted Answer

If SAM-PA misunderstands, try rephrasing your message more clearly. You can also use specific keywords like "task:", "remind:", or "idea:" at the beginning of your message to help SAM-PA understand your intent.

SAM-PA

Frequently Asked Questions

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SAM-PA

Frequently Asked Questions

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